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Effective Communication Modalities

Provide an example of a time when a problem arose because of ineffective communication and how SBAR, ICS, SOAP, CUS, or another communication modality would have prevented it from occurring. You may select a miscommunication that occurred within the nursing staff or between the nursing staff and the interprofessional team.

Describe any limitations with the communication model you selected.
How do you manage patient confidentiality with the selected modality?
What communication models do you use that are unique to your specialization?
How effective are they? How do they improve quality of care and patient safety?

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